On-rental owner room reservations, cancellations, activity, and special event ticket bookings:
Contact: Linda Chappell, Karen Thomas & Reservations Team
Email: owner@deerhurstresort.com
Phone: 1-800-461-4393 –  Listen to the prompts carefully: Option 1 for reservations then option 4 for homeowner reservations

Owner rental revenue account inquiries (on-rental revenue statement & cheques):
Contact: Brenda Balesdent, Accounts Payable
Email: ap@deerhurstresort.com
Phone: 705-789-7113 Ext. 4237

Maintenance and repair questions or assistance in ordering/installing items, contact our engineering team at:
Contact: Sandra Newton, Engineering
Email: snewton@deerhurstresort.com
Phone: 705-789-7113 Ext. 4465

Rental management agreement inquiries, owner accounts and identification cards, contact information changes, please contact:
Contact: Emily Gervais, Homeowner Services Manager
Email:egervais@deerhurstresort.com
Phone: 705-789-7113 Ext. 4256

*Please allow for 48 hour turnaround on calls/emails during the business week (Monday – Friday).

For questions regarding condominium maintenance fees, status certificate, building & common elements, contact your property manager.


Eat, Drink & Play Reservations

Don’t forget to visit our website which highlights our offerings, hours of operations & to book online.

Follow these links:

Dinner Reservations – The Antler Steakhouse Reservations  |  Eclipse Reservations | Compass Reservations

Activity Information & Bookings – Learn more here

Spa Reservations – Book here

Golf Tee Times – Book online here

Concerts & Special Events  Book online here

Resort Departments & Information – Phone 705-789-7113

  • Accounting Ext 4237
  • Activities Desk Ext 4333
  • Front Desk Ext 4270
  • Group Sales & Conferences Ext 4399
  • Lakeside Golf Pro Shop Ext 4484
  • Heritage Cottage Ext 4367
  • Highlands Golf Pro Shop Ext 4495
  • Housekeeping Ext 4373
  • Human Resources Ext 4236
  • Lost & Found Ext 4373
  • Maintenance Ext 4465
  • Owner Services Ext 4256
  • Amba Spa Ext 4488
  • Emergencies 705-571-1834